3 Things To Know About VoIP Phone Services

If your company is looking for a new phone system, you may want to look into VoIP cellphones. This type of system offered a lot of great features, and it is ideal for a small business that has 5 to 100 employees. Here are three things you may wonder about this type of system.

What Is VoIP?

VoIP stands for Voice Over Internet Protocol. This particular service uses the Internet as a way of making calls. You can purchase traditional phones to use for this service, or you can purchase cellphones that are designed for VoIP technology. Both types work in the same way and require Wi-Fi in order to work.

When you have a cellphone with VoIP technology, anytime you are in an area that has Wi-Fi, the phone will automatically pick this up and place the call through the Internet connection. If you are not in an area with an Internet connection, the phone will still make a call (as long as there is a strong enough signal), but the call will be placed like a regular type of cellphone call.

What Equipment Do You Need?

To use a VoIP system, you will need several things. The first thing is phones that are built to operate on VoIP, and the second thing is a strong Internet connection. If you plan on using this system at your business, you must have high-speed Internet, and the connection must be good and strong.

If the connection is not strong, the calls can still be made; however, they will not work through the VoIP system.

What Are The Benefits Of This?

Using VoIP technology offers a variety of benefits, but the first is the cost savings. All calls made through an Internet connection will be completely free. They will not get added into the total minutes on your plan, and you will not pay long-distance charges for them.

The second benefit is the features you can get with this service. Unlike traditional phone services, VoIP cellphone technology offers the following features you can choose to have added to your plan:

  • Music playing when calls are on hold, or the ability to create custom messages to play during this time
  • Call forwarding, waiting, and caller ID
  • Call recording

If you would like to learn more about this type of phone system, contact a company like CommPro Communication Specialists that sells communication devices. They can help you choose the right phone system for your business.